Degraded Performance – Redis Timeouts

Resolved·Degraded performance

This incident has been resolved. All systems are 100% operational.

Wed, Apr 8, 2026, 10:50 AM

(5 days ago)

Affected components

Apr 8, 2026, 10:49 AM

10:50 AM

OPUZ.co.uk

Updates

Resolved

This incident has been resolved. All systems are 100% operational.

Wed, Apr 8, 2026, 10:50 AM

Investigating

We are currently investigating reports of slow load times and errors affecting Opuz

Between 10:00 and 11:00, the application experienced degraded performance characterised by increased response times and intermittent request failures. The issue was correlated with repeated StackExchange.Redis.RedisTimeoutException errors when accessing the Azure Redis cache.

Impact:

Elevated latency across multiple API endpoints
Intermittent failures for cache-dependent operations
Reduced overall application responsiveness for end users

Wed, Apr 8, 2026, 10:49 AM